Ao99 Terms and Conditions —
Please Read Before Use

Ao99 is an internationally licensed online gaming platform operating primarily for users in Bangladesh. These terms and conditions ("Terms") constitute a legally binding agreement between ao99 and its users.

Using any ao99 service means you have read, understood, and agreed to these terms. The terms may be updated from time to time, and continued use of the platform after any changes constitutes acceptance of the updated terms.

• Ao99 is open to individuals aged 18 and above only.
• To use this platform, you must be legally capable of entering into a binding agreement independently.
• In the event of any legal dispute, the rules of the International Gaming Commission shall apply.
• Ao99 reserves the right to modify, suspend, or discontinue any of its services at any time.

To register an account with ao99, you must provide accurate and complete information. Providing false or incomplete information may result in immediate account closure and forfeiture of any deposited funds.

Each individual may only open one account. Opening multiple accounts using the same device, IP address, or payment method is strictly prohibited. ao99 may request account verification if any suspicious activity is detected.

• You must provide your full name, date of birth, mobile number, and email address accurately at the time of registration.
• As part of the KYC (Know Your Customer) process, you may be asked to provide a copy of your national ID card or passport.
• Large withdrawals may be held pending completion of verification.
• Keeping your account password and login credentials confidential is entirely your responsibility.
• Any unauthorized access to your account must be reported to ao99 support immediately.

Deposits and withdrawals on ao99 are fully transparent and secure. All financial transactions are processed through encrypted channels. Your funds are completely protected when you transact in accordance with ao99 terms and conditions.

• Minimum Deposit: BDT 200 (two hundred taka only).
• Minimum Withdrawal: BDT 500 (five hundred taka only).
• Withdrawal Processing Time: Typically completed within 15 minutes to 24 hours.
• Withdrawals can only be made to the same payment method used for the deposit.
• Transactions can be made via bKash, Nagad, Rocket, and bank transfer.
• Deposits must be made from a payment method registered in your own name — payments from another person's account are not permitted.
• Any transaction issues must be reported to support within 24 hours.

Ao99 offers a variety of bonuses and promotional offers. Each bonus has its own terms and conditions that must be read before claiming. By accepting a bonus, you agree to its specific terms.

• Welcome Bonus: New members receive up to a 100% bonus on their first deposit. To withdraw this bonus, specific wagering requirements must be met.
• Wagering Requirement: You must wager at least 15 times the bonus amount before making a withdrawal.
• Multiple bonuses cannot be used simultaneously unless explicitly permitted.
• The maximum bet allowed using bonus balance will be stated separately for each offer.
• Ao99 reserves the right to modify or cancel any promotional offer at any time.
• If bonus abuse is suspected, ao99 reserves the right to forfeit the bonus and any winnings associated with the account in question.

All games on ao99 are powered by internationally certified RNG (Random Number Generator) software, regularly audited by third parties. In accordance with ao99 terms and conditions, every game outcome is completely fair and random.

If a technical error or disconnection occurs during gameplay, ao99 will review the outcome of that round and make a final determination. This decision shall be considered binding.

• Breaching game rules or attempting to cheat will result in immediate account closure.
• In Live Casino games, the dealer's decision is final.
• If an event is cancelled in Sports Betting, the stake will be refunded.
• Exploiting any game bug or glitch to gain an unfair advantage is strictly prohibited.
• Ao99 may update game rules at any time, and such changes will be published on the platform.

The following activities are strictly prohibited on ao99. Violations will result in permanent account closure and forfeiture of all balances. ao99 terms and conditions enforce these rules strictly to maintain a safe environment for all users.

• Creating multiple accounts or using another person's account.
• Playing games using bots or automated software.
• Money laundering or any other form of illegal financial activity.
• Harassing or threatening other users.
• Attempting to hack or infiltrate the game system.
• Collusion or attempting to gain an unfair advantage as a group.
• Abusing ao99's bonus system or engaging in bonus hunting.
• Depositing using stolen payment details or another person's card.

Ao99 reserves the right to temporarily suspend or permanently close any account under certain circumstances. Users are generally notified by email or SMS before an account is closed.

• Violations of the terms and conditions may result in immediate account suspension.
• Failure to complete KYC verification may result in account restrictions.
• Accounts that have been inactive for an extended period may be automatically marked as dormant.
• Users may also request to close their own account at any time.
• If there is a valid balance at the time of account closure, it will be returned after verification.

Ao99 believes gaming is a form of entertainment, not a source of income. Responsible gaming is a key part of the ao99 terms and conditions. We want every user to enjoy gaming in a healthy and controlled way.

• Deposit Limit: You can set daily, weekly, or monthly deposit limits.
• Betting Limits: You have the option to set your own maximum stake per bet.
• Cooling-Off Period: Your account can be temporarily suspended for anywhere between 24 hours and 30 days.
• Self-Exclusion: You can choose to exclude yourself from the platform for an extended period.
• It is entirely the responsibility of parents and guardians to keep minors away from gaming.

Ao99 treats the protection of your personal information as its highest priority. Your data is never sold or transferred to any third party. In accordance with ao99 terms and conditions, your information is used solely for service delivery and identity verification.

• All data is protected by 256-bit SSL encryption.
• Payment details are not stored directly on our servers.
• Information may be disclosed to authorities where required by law.
• You have the right to request deletion of your data.

For more details, visit our Privacy Policy View Page.

Ao99 reserves the right to update these terms and conditions at any time. Changes take effect as soon as they are published on the platform. For significant updates, registered users may be notified by email or SMS.

• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• If any part of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
• The English version of these terms shall be considered the official text.
• International arbitration shall apply to the resolution of any disputes.